Do I have to pay VAT?

If you are experiencing hair loss you may not have to pay the VAT on some of our products. Headwear we have designed and manufactured specifically for hair loss wear is exempted. ‘Standard’ items of headwear such as scarves, brooches, some winter/summer hats by other designers, skincare are not eligible. They have not been ‘adapted’ for special wear. The ‘status’ of items will be displayed in your basket, before ordering, once a short health declaration is completed.

During checkout you will be asked to confirm that you will be using our products for your own personal medical purposes.

It is a legal requirement stipulated by HRMC that Suburban Turban Ltd can justify our customers’ VAT exemption status. Please be aware that these details maybe verified at a later date.