International Shipping

Suburban Turban delivers to mainland Europe and the rest of the world. Over the past 10 years and extensive use of airmail overseas deliveries we have experienced very few problems. However we offer both a normal airmail service and a tracked airmail service. A tracked service means that once your packet has left us, the tracking number is visible on UK and most country of destination postal service sites.

Most parcels arrive on time and indeed a little ahead of time, if there is a problem we are always contactable via email and will rectify the situation as quickly as we can, keeping you informed.

If you would prefer a courier service to deliver your goods then please email us – nicky@suburbanturban.com and we’ll supply a quote for you.

Postal charges

Europe

Airmail
Tracked Airmail

£5.50
£9.40

Zone 1 – all countries outside Europe, apart from those listed in Zone 2

Airmail
Tracked

£5.70
£9.40

Zone 2 – Singapore, New Zealand and Australia

Airmail
Tracked Airmail

£8.10
£12.45

Ireland

Airmail
No tracked service

£5.50

Please check our Hair Loss Hat Size Guide

If you are thinking of using this service it is essential that you measure your head carefully with a tape measure. This should avoid any disappointment and hopefully the need for returns. Your order will specify your exact style requirements and give us the rest of the information we need to know. We’ll confirm with you receipt of the order and immediately pass it on to the workroom. We aim to dispatch orders received within 5-10 working days, and in the majority of cases sooner. The site will calculate exact weight / postage cost of your order BEFORE you need to commit and place the order.

Duty Rates

Duties Payable

Value of Goods

Country

No duty payable

 

Europe

No duty payable

Up to USD$800 (approx. £620), if goods are for personal use

USA

No duty payable

Up to AUD$1000 (approx. £570)

Australia

PST or HST duty/tax based on province may be payable. Handling fee of $9.95CAD may also be chargeable.

Imports valued over $20CAD

Canada

No duty payable.

Up to 500ZAR (approx. £29)
Over this value 14% VAT payable based on (FOB VALUE + DUTY + EXCISE + FUEL TAX + 10% OF FOB VALUE)

South Africa

Duty is payable on the CIF value of the package, rate varies but approx. 4.61%. No sales tax applies.

Up to AED1000 are exempted (approx. £210)

UAE

No duty payable

Free port

Hong Kong

 

* Import duties on goods bought over the Internet sent out by international airmail post

* Courier charges can be considerably more than postal ‘processing’ charges. Courier companies will collect duty and often charge brokerage fees to release goods from their bonded warehouses.

* Please be aware this table is offered as a ‘guide’ based on taxation in place as of June 2017. Rates can vary under ‘local’ government jurisdiction over time. If you wish to find out more about duties and taxes pertinent to your country please search your country’s government site for advice.